Henrietta Mitchell

Senior Business Analyst

+1 (617) 555-0192henrietta.mitchell@example.comexample.com/in/henrietta-mitchellBoston, MA 02110

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Professional Summary

Strategic Senior Business Analyst driving operational efficiency, process redesign and cross-departmental change for enterprise organizations. Delivered $3.2M in annual cost savings, led stakeholder alignment for a 1,200-user ERP migration and turns complex data into decisions executives can act on.
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Work Experience

Senior Business Analyst
• Led a cross-functional analysis of 6 core business processes, identifying $3.2M in annual savings
• Managed stakeholder alignment across 8 departments during an ERP migration affecting 1,200 employees
• Built KPI dashboards adopted company-wide, cutting reporting turnaround from 5 days to same-day
• Facilitated 20+ process-improvement workshops using Lean Six Sigma methods with frontline teams
• Built a Power BI KPI suite used by the COO and 12 department heads in monthly business reviews
Business Analyst
• Conducted operational audits for 15+ mid-market clients across the retail and logistics sectors
• Redesigned a client's order-fulfilment workflow, reducing processing time by 42% within one quarter
• Delivered quarterly performance reports to C-suite stakeholders across 5 client accounts
Junior Business Analyst
• Supported data collection and process mapping for 10+ client engagements in retail and logistics
• Built financial models used in 3 major client cost-reduction initiatives worth $5M combined
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