Henrietta Mitchell

Senior Business Analyst

+1 (617) 555-0192henrietta.mitchell@email.comlinkedin.com/in/henriettamitchellBoston, MA 02110

Professional Summary

Strategic Business Analyst with 10+ years driving operational efficiency, process redesign, and cross-departmental initiatives for enterprise organizations. Delivered $3.2M in annual cost savings through data-driven process improvements.

Work Experience

Senior Business Analyst
Continental Advisory Partners·Boston, MA
02/2019 – Present
Led a cross-functional analysis of 6 core business processes, identifying $3.2M in annual savingsManaged stakeholder alignment across 8 departments during an ERP migration affecting 1,200 employeesBuilt KPI dashboards adopted company-wide, cutting reporting turnaround from 5 days to same-dayFacilitated 20+ process-improvement workshops using Lean Six Sigma methodology
Business Analyst
Fairmount Strategic Group·Boston, MA
06/2015 – 01/2019
Conducted operational audits for 15+ mid-market clients across retail and logistics sectorsRedesigned a client's order-fulfillment workflow, reducing processing time by 42%Delivered quarterly performance reports to C-suite stakeholders across 5 client accounts
Junior Business Analyst
Corestone Consulting·Hartford, CT
07/2012 – 05/2015
Supported data collection and process mapping for 10+ client engagementsBuilt financial models used in 3 major client cost-reduction initiativesAssisted senior consultants in preparing client-facing deliverables and presentations

Education

Boston University, Questrom School
MBA
Boston, MA
09/2013 – 05/2015
University of Connecticut
B.A. Economics
Storrs, CT
09/2008 – 05/2012
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